- Organic Cotton and Wool Dreamton Mattress are made of endless fluffy layers of 100% pesticide-free. GOTS-Certified.
- GOTS-Certified Organic Cotton
- GOTS-Certified Wool from Happy Sheep
- 100% natural and biodegradable
- Safe for sensitive skin
- Firm, yet soft
- Consumes 91% less water to grow than regular cotton
- Protects farmers from pesticide exposure
White Lotus Home Extended Warranty Your new White Lotus Home mattress is covered by a warranty for the life of the product based on its materials and design. Exact life expectancy is dependent on factors such as usage, regular flipping and rotating, and exposure to moisture. Due to the nature of our raw, minimally processed fibers, the item's age may affect its qualification for our warranty. The general life expectancies for each of our mattresses are as follows
Organic Cotton or Green Cotton Dreamton: 10+ Years
Organic Cotton or Green Cotton & Wool Boulder Dreamton: 10+ Years
Organic Cotton or Green Cotton & Wool Latex-Core Dreamton: 10+ Years
Organic Cotton or Green Cotton & Wool Evergreen Foam-Core Dreamton: 10+ Years
Evergreen Foam Mattress: 10+ Years
All-Latex Mattress: 15+ Years
Some of our customers have kept their White Lotus Home mattresses for over 30 years!
If anything you purchase from White Lotus Home fails to live up to your every expectation, we want to know immediately. You have 120 days to return or exchange your mattress and other White Lotus Home products purchased under our 120-Night Mattress Guarantee.
Repair and Replacement
If any item becomes limited in its use due to normal wear and tear, White Lotus Home will make every effort, for as long as you own the item, to repair or replace it at our discretion. Depending on the item, the length of time used, and any signs of negligence or misuse, there may be a charge for this service. This is a personal promise from a company that values its reputation for fairness and ethics in business.
Product Care Instructions
Proper care instructions are provided with every White Lotus Home mattress. Please note that improper care or use of your White Lotus Home product may invalidate this warranty.
Proper care is essential for the longevity and comfort of a mattress, as it is for most quality pieces. With time and use, a mattress will become firmer and the cotton and wool may settle according to the size, shape and sleeping patterns of the user. This is a normal occurrence and in no way reflects a manufacturing defect or a compromise of our warranty.
Still, have questions about proper care for your White Lotus Home mattress? Contact us so we can assist you.
Warranty Claims
When making a warranty claim on a White Lotus Home product, the following rules apply:
Any and all warranty claims must be accompanied by the original sales receipt, whether the item was crafted by White Lotus Home.
The product must be sent or brought to a White Lotus Home factory for examination.
The warranty cannot be transferred to any other party.
If the product was delivered or shipped to the purchaser from White Lotus Home:
It may be returned by shipping or delivery service.
The purchaser will be responsible for proper packaging and insurance.
White Lotus Home will reimburse shipping expenses for valid warranty claims within 30 days of receipt of goods.
A copy of the original sales receipt must accompany the item and White Lotus must be notified prior to shipment.
*Rule Exceptions: If the original purchaser is a minor, aged, or infirm, a proxy may conduct all business on behalf of the purchaser. A note from the purchaser to this effect would be appreciated.
The validity of all claims will be at the sole discretion of White Lotus Home.
Third-Party Items
Each outside furnishing company with whom we deal has its own warranties for their frames and furniture, ranging from 1 year to lifetime coverage. During the warranty period of these pieces, we will act as agent for the woodworker and assist them in fulfilling the obligations they have made to you, the consumer. It is our duty to adhere to the guidelines they have set forth for their own warranties, including, but not limited to, the woodworker's option to repair or replace items at their discretion, as well as any limitations due to negligence or misuse of the item. Please note that if a previous third-party vendor has gone out of business or ceased wholesale operations, we cannot be liable for upholding a warranty.
Our Promise
Above all, we promise that any purchase you make from White Lotus Home is a quality product that we have offered to you at a fair price, and we have made every effort to assure that you will enjoy your purchase for as long as you own it.
Everything you purchase from White Lotus Home is crafted with the finest hardwoods, fibers, and fabrics so that we can offer you superior finished goods. Everything that we make ourselves, from pillows to mattresses, has been crafted with the utmost care, and each piece is handmade one at a time to ensure the quality you demand and the uniqueness our customers have come to value since 1981. All materials we do not make ourselves are carefully scrutinized and need to meet the standards that we hold for our own handcrafted products before we consider offering it for sale.
We take great pride in our work and value your trust in us and our shared commitment to our Earth above all else. We are always eager to hear about your experiences, so please call or write to us at any time with comments, criticisms, or questions!
